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The Municipal Office is a budgetary and organisational unit of the City, through which the Mayor performs relevant public administration duties, including the City’s own duties, delegated duties, and duties arising under applicable acts, or contracted by the City under agreements concluded with central or local government administration. The above is the most general and official representation of the Municipal Office’s duties; however, the underlying idea, and the objective pursued by all of its staff, if for the Municipal Office to function as a friendly and open space for all residents of Szczecin. 



Municipal Office

Tax Id. [NIP] of the Szczecin City Commune
Contact details
tel. 91 42 45 000
fax: 91 42 45 322
Chat consultant details
ePUAP: /umszczecin/skrytka
Office hours:
  • Monday 07:30–18:00
  • Tuesday 07:30–15:30
  • Wednesday 07:30–15:30
  • Thursday 07:30–15:30
  • Friday 07:30–15:30
  • Saturday Closed
  • Sunday Closed
  • For claims, complaints and applications filing, the Organisation Division can be contacted every Friday at 7:30 AM - 4.30 PM
Customer Service:
  • Monday: 7.30 AM-6.00 PM*
  • Tuesday-Friday at 7.30 AM-4.00 PM
  • Saturday-Sunday: closed
Ticket issue from 7.15 AM to:
  • 5.45 PM on Monday (except for tickets A - Vehicle registration, to 5.30 PM)
  • 3.45 PM on Tuesday (except for tickets A - Vehicle registration, to 3.30 PM)
On Mondays, during the extended customer service hours (i.e. 3.30 PM-6.00 PM), matters related to the following are processed:
- ID cards,
- residence registration,
- vehicle registration,
- driving licences,
- business activity.
Applications for the Szczecin Family Card or the Szczecin Senior Card can also be filed. Letters and applications to District Offices are also received by Clerical Offices without the need to collect a ticket.

Prawobrzeże District Office

Office hours:
  • Monday 07:30–18:00
  • Tuesday 07:30–15:30
  • Wednesday 07:30–15:30
  • Thursday 07:30–15:30
  • Friday 07:30–15:30
  • Saturday Closed
  • Sunday Closed
Ticket issue: 8.00 AM-3:45 PM, except for:
  • tickets A - Vehicle registration, to 3:30 PM
  • tickets O, P and W - Registry Office matters, to 3:30 PM

91 424 5000

Important phone numbers
Municipal Office hotline

91 424 5000

Registry Office hotline

91 424 5277

vehicle registration information

91 424 5940,
91 424 5962,
91 424 5963,
91 424 5964,
91 424 5965

business activity information

91 424 5354

hotline of the Branch Office at ul. Rydla 39-40

91 462 7172 and 91 462 8473

Press Office

Szczecin Information Centre

Provides information, explanations and clarifications; responds to media queries. We seek to attend any activities and events that are important, interesting and significant for the City.

Mayor’s Spokesperson
Office Manager
Szczecin’s affairs reported to the media:
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